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CSIR International Convention Centre Recognised for Service Excellence

23 October 2015

The CSIR International Convention Centre (CSIR ICC) recently won the Provincial and National Lilizela Tourism Award for Service Excellence in the Meetings Exhibition and Special Events (MESE) category.

The Lilizela Tourism Awards recognise and reward tourism players and businesses who work passionately and with pride to deliver a world class product and service and whose delivery grows South Africa’s global destination competitiveness.

Bronwen Cadle de Ponte, General Manager of the CSIR ICC, says, “We believe that this, as well as the ICC’s other accolades received during the year, testify to the demand for sterling service and international standard products offered by the ICC.” 

Photo: Minister of Tourism, Mr Derek Hanekom and Melanie Pretorius, CSIR ICC Customer & Quality Manager

She continues, “We are proud to say that we have consistently received over 98% combined good and excellent ratings from delegates over the past seven years. It is great to know that delegates enjoy their events at our facilities to this degree.”

Some notable events hosted at the CSIR ICC during the year include the Global Child Forum on Southern Africa conference,  Sustainability Week Congress and Exhibition, 34th Annual Southern African Transport Conference & Exhibition, 2015 Society for Industrial & Organisational Psychology of SA (SIOPSA) conference, Skills Development Summit , the 5th CSIR Conference "Ideas that Work", Chemicals and Land Remediation Summit and the 20th National Economic Development and Labour Council (Nedlac) Annual Summit.


Photo and story: Refilwe Nchebisang, CSIR ICC

 

 

 

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